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                      Contact Us


                      Report a Railroad Emergency:  1-800-232-0144

                      Any issue or incident that risks the safety of any person should be reported immediately. Be prepared to tell us your name, location and what you observed.

                       


                      To contact CSX for non-emergency issues, please select a category:

                      Category:

                       


                      Corporate Headquarters
                      500 Water Street, 15th Floor
                      Jacksonville, FL 32202
                      904-359-3200

                      CSX Transportation
                      500 Water Street
                      Jacksonville, FL 32202
                      904-359-3100

                      CSX Ethics Helpline: 1-800-737-1663 or Log on here 
                      To report suspected misconduct, raise concerns about ethics and compliance matters, or ask questions without fear of retaliation. The ethics helpline is available 24/7. Callers may remain anonymous.

                      Railroad Ties
                      CSX generally does not sell scrap materials directly to the general public. We have contracts with several companies that handle our scrap-removal services. If you wish to purchase scrap ties, contact National Salvage & Service Corporation at 1-800-769-8437.

                       

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